Welcome to Galaxypassco FAQ page, here we provide answers to all questions concerning education, and allow you ask your top questions, below are the most frequent asked questions with their answers, you are free to ask any question concerning your education, we will provide answers to your questions as soon as possible

what is a pin?

The PIN stands for Personal Identification Number. In WAECDIRECT, it is a unique 12-digit number that is required to access the service. The service enables direct access to a candidate’s results and also allow requests for result confirmation and verification. The PIN is found on a valid WAECDIRECT Scratch card and is revealed when cover patch on the reverse side of the card is carefully scratched off. 

What is a Scratch card?

A scratch card is a plastic card with a scratch patch on the reverse side that conceals a PIN required to access the WAECDIRECT service. The scratch card applicable for the WAECDIRECT service is marked “WAECDIRECT ……Access Card” on the face.

Where can I buy a Scratch card?

A Scratch card may be purchased at the National Office of WAEC and at any of its council offices across Ghana. From time to time it may become available at any other outlets so designated by WAEC.

Why is my results on pending?

after every successful examination waec withholds a certain amount of results due to investigation on examination mulpractice, here are some reasons why your results are on pending :

  • Most Answers Chosen where the same as nearby candidates
  • most of the answers writing where equal to the making scheme 
  • high system of leaks 
  • Results has not been marked yet

How Long Will My Results Be Pending?

Waec goes through a process in investigation on examination malpractice, and there has been no time dedicated to this process, after completion of the process some results will be released successfully and some results may not be released  

what is examination malpractice?

Malpractice is defined as any deliberate act of wrong doing, contrary to therules of examinations designed to give a candidate an unfair advantage or ablefrequently, to place a candidate at a disadvantage. Malpractice therefore introducesequities into the examination system. In some examinations, the level of malpractice is so high that it seriously undermines the credibility of theexamination system.


The following are some identified forms of examinations malpractice:- Leakage: This means that the content of examination or part of it is disclosed prior to taking the examination. Usually it involves one or more of the following: staff members of the examination authorities, printers, proof readers, messengers, personal to develop the papers(setters) or to determine its suitability(moderators) and school administrators. – Impersonation: An individual who is not registered as a candidate takes the place of one that is registered. Usually this involves collusion between the chief examiner and the examination supervisor. It frequently involves tertiary institutions students taking the test for monetary reward or a favour for a girl friend or boy friend. Sometimes young employees are coerced to take the examination in place of the rightful examinee.- External Assistance: Individuals who are not examination candidates giving unauthorized assistance to candidates. Usually this involves invigilators (exam room supervisors) dictating answers, writing answers on the black boards, calculating sheets of worked out answers during the course of the examinations or acting as couriers of materials into the examination center. In some instance entering helpers here used phones or broadcast answers.- Smuggling of foreign materials: This is perhaps the most common form of malpractice. It relates to the introduction of unauthorized materials (e.g. note books, crib notes, charts and answers) into the examination hall. Material is frequently smuggled in pants, shoes, hems and bras or information is written on parts of the body.- Copying: Reproduction of another candidate work with or without permissions.- Collusion: Unauthorized passing of information between candidates usually by exchanging notes or scripts. Usually involves only the candidate but can be facilitated by inadequate spacing between desks and laxed supervision.- Intimidation: Examinations official including supervisors and makers of  papers are physically threatened. Usually involves people seeking support for individual candidates. Candidates here also placed weapons in clear view of supervisors to intimidate them. Substitution of scripts, replacing answer sheets handed out during the course of examination. Usually involves examination office officials, invigilators and some teachers working outside the examination room.- Improper Assignment: Deliberate placing of candidate in centers under the supervising of corrupt officials. This is perpetrated by examination officers and examination officials of ministries of Education and representatives of examination bodies.- Ghost Centers: Fictitious examination centers. This is established by corrupt examination officials where candidates can complete the examination with the support of helpers and without supervision.- Makers Malpractice: Deliberate alteration of marks designed to inflate or deflate a candidate’s original mark. This can be initiated by examination officials, by candidates (making contract with the makers) or making contracts with the candidates.- Awards and Certification: Deliberate alteration of. In the past usually confined to examinations officials but in more recent years include printersand candidates with high level of skills in technology.

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